Are you managing your customer experience as part of your #digitalmarketing strategy?

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This chart gives a great breakdown of how we should provide “wow” experiences to our customers, entice them to follow us, engage regularly with them, and encourage them to be our social advocates.
#digitalmarketingstrategy #customerexperiencemanagement #customerengagement
by coolinsights http://ift.tt/1B8TmNT

Originally posted 2015-06-12 23:26:30.

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