Are you managing your customer experience as part of your #digitalmarketing strategy?
This chart gives a great breakdown of how we should provide “wow” experiences to our customers, entice them to follow us, engage regularly with them, and encourage them to be our social advocates.
#digitalmarketingstrategy #customerexperiencemanagement #customerengagement
by coolinsights http://ift.tt/1B8TmNT
Originally posted 2015-06-12 23:26:30.