Many companies struggle with customer retention. This infographic covers the top reasons companies lose customers, and how you can increase your customer retention rate.
Most consumers think brands should take a stand politically. There’s a good reason marketers and the C-suite alike continue to focus so determinedly on brand purpose—it’s
Everyone seems to be talking about Millennials today. It’s not just because they are the largest generation by population size – though that certainly doesn’t hurt. It’s
Online shopping is taken for granted these days; however, many shoppers can remember a time before e-commerce. How did we get from brick and mortar stores to shopping onl