Savvy businesses collect the data and use it to create detailed customer metrics. Customer metrics can be employed to solve issues and improve client relationships in dif
Customer experience, starting right from first sales call to after sales service, is the new competitive differentiator compelling companies to change their mindset, reor
Do chatbots, robots, and digital assistants intrigue you? What about automated vehicles and virtual assistants? They’re all part of the world of artificial intelligence.
You’ve compiled some boring information and you have to present it Friday morning. How can you avoid putting everyone to sleep? You could bring an air horn to that meetin
When talking about business in Southeast Asia, you are talking about small and medium-sized enterprises (SMEs) – they make up more than 95 percent of all businesses in th
This infographic tackles the age-old question in security: who poses the greater threat to sensitive data, insiders or outsiders?If you follow the news chances are you've
Privacy and data security (Yahoo!, Evernote, and Russia, we’re looking at you) are emerging as big topics. The handy infographic below focuses on Google's behaviors in co
GDPR enforcement starts in just over a year, bringing with it some key changes for enterprise data protection efforts around the world. Are you ready? The GDPR is probabl
Deep learning is becoming an increasingly important part of the artificial intelligence (AI) toolkit, yet it is often misunderstood. Although it supports a developing mar
Figuring out how to organize your marketing stack is almost like putting together a 1,000 piece blank jigsaw puzzle — impossible. A Q1 ‘17 survey by CMO Council and RedPo
With so many ways to visualize data, do you ever wonder which chart you should be using to showcase your information? If you’ve had trouble with this, you’re not alone. S
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