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Upwardly mobile millennials are easily the most sought-after demo for marketers and advertisers, so when Forbes publishes its highly coveted 30 Under 30 list, many take n
Too many organizations fall short in translating the desire for great customer experience into customer service actions that create them. If more than half of customers w
In 2015, people seem to have forgotten what democracy means. Government exists to serve the people, and the money collected in taxes is supposed to be spent on things tha
Customer experience is the key to business success today. This infographic below by Hospitality Management Degrees looks at how Apple Stores are outperforming the competi
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